Terms of Service

Version: 1.0
Effective date: 12 May 2026
Website: checkitquick.academicintelligence.co.uk
Service provider: Academic Intelligence Ltd
Registered office: 60 Viceroy Court, 36 Dingwall Road, Croydon, England, CR0 2NG
Company number: 17204358 (Companies House)
Contact email: [email protected]
Privacy contact: [email protected] (privacy and data protection enquiries)

1. Introduction

1.1 These Terms of Service, referred to as the Terms, apply to the use of the website, software, integrations and related services available at checkitquick.academicintelligence.co.uk, referred to as the Service.

1.2 The Service is provided by Academic Intelligence Ltd, referred to as we, us, our or the Provider.

1.3 The organisation using the Service, such as a school, academy trust, college or other educational organisation, is referred to as the Customer, you or your.

1.4 The Service allows authorised schools to connect to school systems, including iSAMS and MySchoolPortal, so that authorised users may check, confirm, submit or update information held by the Customer about parents, guardians, carers and pupils. Parents, guardians, carers and pupils may access the Service only where their school enables it; they are not the contracting Customer under these Terms.

1.5 These Terms form a legal agreement between us and the Customer. By creating an account, enabling the Service, entering API credentials, configuring an integration, using the Service, or authorising others to use the Service, the Customer agrees to these Terms.

1.6 If you use the Service on behalf of a school, academy trust, college or other organisation, you confirm that you have authority to bind that organisation to these Terms.

1.7 If you do not agree to these Terms, you must not use the Service.

2. Other Documents That Apply

2.1 The following documents also apply to the Service:

a. our Privacy Policy;
b. our Cookie Policy;
c. our Data Processing Agreement;
d. our Data Retention & Deletion Policy;
e. any order form, subscription confirmation, invoice or written service agreement agreed between us and the Customer; and
f. any written instructions, configuration settings or technical documentation provided for the Service.

2.2 If there is a conflict between these Terms and the Data Processing Agreement, the Data Processing Agreement shall take priority in relation to the processing of personal data.

2.3 If there is a conflict between these Terms and a signed written agreement between us and the Customer, the signed written agreement shall take priority to the extent of that conflict.

3. Definitions

In these Terms:

Administrator means a person authorised by the Customer to configure, manage or control the Customer’s use of the Service.
API Credentials means API keys, API secrets, tokens, client identifiers, client secrets, endpoint details, SSO metadata or other credentials used to connect the Service to iSAMS, MySchoolPortal or other systems.
Customer Data means data, content, records, files, configuration, API Credentials, personal data or other information provided by or on behalf of the Customer, or accessed from the Customer’s systems through the Service.
Data Processing Agreement or DPA means the data processing agreement between the Customer and us relating to personal data processed through the Service.
Documentation means any user guides, technical instructions, onboarding materials, help pages or written instructions we provide for the Service.
iSAMS means the school management information system operated by iSAMS or its relevant provider.
MySchoolPortal or MSP means the school portal and single sign-on service operated by MySchoolPortal or its relevant provider.
Service means the website, software, APIs, integrations, hosting, administration portal, support and related services provided through checkitquick.academicintelligence.co.uk.
Users means Administrators, school staff, parents, guardians, carers, pupils or other individuals authorised by the Customer to access or use the Service.

4. Nature of the Service

4.1 The Service is intended to help Customers check, validate, manage or update information held in school systems.

4.2 Depending on configuration, the Service may:

a. connect to iSAMS using API Credentials provided or authorised by the Customer;
b. connect to MySchoolPortal single sign-on;
c. retrieve relevant information from the Customer’s school systems;
d. display information to authorised Users;
e. allow Users to submit corrections or updates;
f. validate or process submitted updates;
g. write approved changes back to iSAMS;
h. store Customer configuration settings;
i. store API Credentials required for the Service to function;
j. generate operational, audit, support and security logs; and
k. provide related support, maintenance and administration.

4.3 The Service is designed so that it does not permanently store full parent or pupil records after a processing session, except where limited information is required for logs, audit trails, support, troubleshooting, backups, legal compliance, security or service integrity.

4.4 The Customer acknowledges that the Service depends on the availability, configuration and correct operation of third-party systems, including iSAMS, MySchoolPortal, hosting providers, internet providers and other services outside our control.

5. Account Registration and Authority

5.1 To use the Service, the Customer may need to create an account or authorise an Administrator to create an account.

5.2 The Customer must ensure that all information provided to us is accurate, complete and kept up to date.

5.3 The Customer is responsible for ensuring that each Administrator has authority to:

a. act on behalf of the Customer;
b. configure the Service;
c. enter API Credentials;
d. authorise connections to iSAMS, MySchoolPortal or other systems;
e. approve the use of Customer Data through the Service; and
f. accept these Terms and related documents.

5.4 We may refuse, suspend or terminate an account if we reasonably believe that:

a. the account has been created without proper authority;
b. the account information is inaccurate or misleading;
c. the account presents a security risk;
d. the Customer is in breach of these Terms; or
e. suspension is necessary to protect the Service, other customers, data subjects or third-party systems.

6. Customer Responsibilities

6.1 The Customer is responsible for:

a. deciding whether the Service is suitable for its needs;
b. obtaining all necessary internal approvals before using the Service;
c. ensuring that its use of the Service complies with applicable law;
d. ensuring that it has the right to allow the Service to access Customer Data;
e. ensuring that Users are authorised to use the Service;
f. ensuring that API permissions are appropriate and not excessive;
g. ensuring that iSAMS and MySchoolPortal are configured correctly;
h. maintaining accurate data in its own systems;
i. reviewing and approving updates where appropriate;
j. maintaining the security of its own accounts, systems and credentials;
k. informing us promptly of suspected unauthorised access or compromise; and
l. complying with these Terms, the DPA and Documentation.

6.2 The Customer remains responsible for all activity carried out under its account or by its Users, except to the extent caused by our breach of these Terms.

6.3 The Customer must ensure that its Users comply with all relevant parts of these Terms.

6.4 The Customer must not grant access to the Service to anyone who does not have a legitimate need to use it.

7. API Credentials and Integrations

7.1 The Customer may provide API Credentials or authorise an Administrator to enter API Credentials into the Service.

7.2 The Customer confirms that it has the right to provide those API Credentials to us and to allow the Service to use them.

7.3 We shall use API Credentials only to provide, secure, maintain, troubleshoot and support the Service.

7.4 The Customer is responsible for:

a. generating API Credentials;
b. assigning appropriate permissions;
c. limiting access to necessary data and functions;
d. rotating API Credentials where appropriate;
e. revoking API Credentials when no longer required;
f. ensuring that API Credentials are not shared with unauthorised persons; and
g. telling us promptly if API Credentials may have been compromised.

7.5 We are not responsible for excessive, incorrect or unsafe permissions granted by the Customer in iSAMS, MySchoolPortal or any other third-party system.

7.6 We may disable or restrict use of API Credentials if we reasonably believe that they are compromised, misconfigured, unlawful, unsafe or likely to harm the Service or any person.

8. Acceptable Use

8.1 The Customer must not, and must ensure that Users do not:

a. use the Service unlawfully;
b. use the Service in a way that infringes any person’s rights;
c. access data that the Customer or User is not authorised to access;
d. interfere with, disrupt or damage the Service;
e. attempt to bypass authentication, security or access controls;
f. reverse engineer, decompile or attempt to extract source code, except where permitted by law;
g. introduce viruses, malware, harmful code or excessive traffic;
h. scrape, harvest or bulk extract data except through intended Service functionality;
i. use the Service to send spam, phishing messages or unlawful communications;
j. use the Service to process data for unrelated advertising, profiling or data broking;
k. test the security of the Service without our prior written permission;
l. use the Service in a way that could damage our reputation or the reputation of other customers;
m. share login details or allow unauthorised access;
n. misrepresent identity, authority or affiliation; or
o. use the Service for any purpose not reasonably connected with the Customer’s educational administration.

8.2 We may suspend or restrict access if we reasonably believe that this clause has been breached.

9. Parent, Pupil and User Access

9.1 Parents, guardians, carers, pupils and other Users may access the Service only where authorised by the Customer.

9.2 The Customer is responsible for deciding:

a. which Users may access the Service;
b. what data is made available to Users;
c. whether a User should be permitted to submit changes;
d. whether changes require review or approval; and
e. whether submitted changes should be accepted into iSAMS or other systems.

9.3 We do not independently verify the identity, parental responsibility, guardianship, legal authority or family relationship of Users except to the extent the Service relies on configured authentication or information provided by the Customer or third-party systems.

9.4 The Customer is responsible for handling disputes about parental access, family circumstances, safeguarding restrictions, court orders or similar matters.

9.5 The Customer must not configure the Service in a way that gives inappropriate access to sensitive or restricted pupil, parent, guardian, carer or family information.

10. Data Accuracy and Updates

10.1 The Customer is responsible for the accuracy, completeness and lawfulness of Customer Data.

10.2 The Service may display information obtained from iSAMS, MySchoolPortal or other Customer systems. We are not responsible for inaccuracies in those systems.

10.3 Where Users submit updates through the Service, the Customer remains responsible for deciding whether to accept, reject, verify or rely on those updates.

10.4 We do not guarantee that submitted changes will be successfully written to iSAMS or any other system in every case.

10.5 The Customer should maintain appropriate internal checks before relying on updated information for safeguarding, medical, emergency, legal, disciplinary or other important decisions.

11. Data Protection

11.1 The parties shall comply with applicable data protection laws.

11.2 For parent, pupil and school personal data processed through the Service, the Customer is normally the controller and we are normally the processor.

11.3 The processing of personal data as processor is governed by the DPA.

11.4 The Customer is responsible for:

a. identifying a lawful basis for processing;
b. providing privacy information to data subjects;
c. ensuring that use of the Service is fair and transparent;
d. responding to data subject requests where the Customer is controller;
e. deciding which data is made available through the Service; and
f. ensuring that special category data is processed lawfully.

11.5 We shall process personal data in accordance with the DPA and our Privacy Policy.

11.6 The ICO states that where a controller uses a processor, a written contract must be in place and must set out the required Article 28 terms, including instructions, confidentiality, security, subprocessors, assistance, deletion/return and audits.

12. Security

12.1 We shall use reasonable technical and organisational measures designed to protect the Service and Customer Data.

12.2 These measures may include:

a. HTTPS/TLS;
b. hosted website and database infrastructure in London, United Kingdom;
c. access controls;
d. secure storage or secret management for API Credentials;
e. logging and monitoring;
f. personnel confidentiality obligations;
g. backup and recovery processes;
h. security updates; and
i. tenant separation controls.

12.3 The Customer acknowledges that no online service can be guaranteed to be completely secure.

12.4 The Customer is responsible for:

a. protecting its own systems;
b. protecting Administrator accounts;
c. using strong passwords and multi-factor authentication where available;
d. restricting Administrator access;
e. managing iSAMS and MySchoolPortal permissions;
f. revoking access when staff leave or change roles; and
g. promptly notifying us of suspected security incidents.

12.5 We may take emergency action, including suspending access, disabling integrations or revoking sessions, where we reasonably believe this is necessary to protect the Service, Customer Data, Users, other customers or third-party systems.

13. Availability and Support

13.1 We shall use reasonable efforts to make the Service available.

13.2 We do not guarantee that the Service will be uninterrupted, error-free or available at all times.

13.3 The Service may be unavailable due to:

a. planned maintenance;
b. emergency maintenance;
c. hosting provider issues;
d. iSAMS issues;
e. MySchoolPortal issues;
f. internet or network failures;
g. security incidents;
h. force majeure events; or
i. events outside our reasonable control.

13.4 We may provide support by email, support portal or other methods we make available.

13.5 Unless a separate service level agreement is agreed in writing, support is provided on a reasonable-efforts basis during our normal working hours.

13.6 We may update, patch, modify or improve the Service from time to time.

14. Third-Party Services

14.1 The Service may depend on or integrate with third-party services, including iSAMS, MySchoolPortal, hosting providers, email providers, monitoring providers, payment processors and other tools.

14.2 We are not responsible for third-party services, including their availability, security, performance, errors, fees, policies, changes or discontinuation.

14.3 The Customer is responsible for maintaining any required third-party accounts, licences, subscriptions, permissions and contracts.

14.4 If a third-party service changes, restricts, suspends or discontinues relevant functionality, we may need to modify, suspend or discontinue affected parts of the Service.

14.5 We do not warrant that the Service will remain compatible with iSAMS, MySchoolPortal or any other third-party service indefinitely.

15. Fees and Payment

15.1 Fees for the Service shall be set out in an order form, invoice, quotation, online checkout, subscription page or written agreement.

15.2 Unless otherwise agreed in writing, fees are payable in pounds sterling.

15.3 The Customer shall pay all fees by the due date stated on the invoice or order confirmation.

15.4 Fees are exclusive of VAT unless stated otherwise.

15.5 If the Customer fails to pay undisputed fees when due, we may:

a. charge interest where permitted by law;
b. suspend access to the Service;
c. disable integrations;
d. withhold support; and/or
e. terminate the Service.

15.6 Fees are non-refundable except where expressly stated in these Terms, agreed in writing or required by law.

15.7 We may change fees for future subscription periods by giving reasonable notice.

16. Trials, Pilots and Free Use

16.1 We may offer trials, pilots, beta access or free use of the Service.

16.2 Trials, pilots, beta access and free use are provided “as is” and may be modified, suspended or withdrawn at any time.

16.3 We may limit features, usage, support or duration during a trial, pilot or free-use period.

16.4 Unless otherwise agreed in writing, we are not obliged to continue providing the Service after a trial, pilot or free-use period ends.

17. Intellectual Property

17.1 We and our licensors own all intellectual property rights in the Service, including the software, website, design, workflows, documentation, code, databases, know-how, trade marks, logos and related materials.

17.2 Except for the limited right to use the Service under these Terms, no intellectual property rights are transferred to the Customer.

17.3 The Customer must not copy, modify, distribute, sell, lease, sublicense, reverse engineer or create derivative works from the Service, except as expressly permitted by these Terms or by law.

17.4 The Customer retains ownership of Customer Data.

17.5 The Customer grants us a limited right to use Customer Data only as necessary to provide, secure, support, maintain and improve the Service, comply with law and exercise our rights under these Terms.

17.6 We may use aggregated, anonymised or statistical information about use of the Service for analytics, improvement, reporting and business purposes, provided that it does not identify the Customer, Users, parents, pupils or other individuals.

18. Feedback

18.1 If the Customer or any User gives us feedback, suggestions, ideas or improvement requests, we may use them without restriction or payment.

18.2 The Customer confirms that such feedback does not contain confidential information unless expressly marked as confidential.

19. Confidentiality

19.1 Each party may receive confidential information from the other.

19.2 Confidential information includes information that is marked confidential or that should reasonably be understood to be confidential given its nature and circumstances.

19.3 Each party shall:

a. keep the other party’s confidential information confidential;
b. use it only for the purposes of the Service or the agreement between the parties;
c. protect it using reasonable care; and
d. disclose it only to personnel, advisers, contractors or subprocessors who need to know it and are bound by confidentiality obligations.

19.4 Confidentiality obligations do not apply to information that:

a. is or becomes public other than through breach;
b. was already lawfully known;
c. is lawfully received from a third party without confidentiality restrictions;
d. is independently developed without use of confidential information; or
e. must be disclosed by law, regulator or court order.

19.5 API Credentials, security information, non-public technical information and school configuration details are confidential information.

20. Publicity

20.1 We shall not publicly name the Customer as a customer or use the Customer’s name, logo or branding in marketing materials without the Customer’s prior consent, unless otherwise agreed in writing.

20.2 The Customer must not use our name, logo or branding in a way that suggests endorsement, partnership or approval without our prior written consent.

21. Suspension

21.1 We may suspend or restrict access to all or part of the Service immediately if we reasonably believe that:

a. the Customer has breached these Terms;
b. fees are overdue;
c. API Credentials are compromised or unsafe;
d. the Service is being used unlawfully;
e. the Customer’s use creates a security risk;
f. suspension is needed to protect Customer Data or other customers;
g. a third-party provider requires or causes suspension;
h. the Customer’s account is unauthorised; or
i. suspension is necessary to comply with law.

21.2 We shall use reasonable efforts to notify the Customer of suspension unless urgent action is required or notice would be unlawful or unsafe.

21.3 We shall restore access when the reason for suspension has been resolved, unless we have terminated the Service.

22. Term and Termination

22.1 These Terms apply from the earlier of:

a. the date the Customer accepts them;
b. the date the Customer creates an account;
c. the date the Customer enters API Credentials;
d. the date the Customer configures the Service; or
e. the date the Customer first uses the Service.

22.2 These Terms continue until terminated.

22.3 Either party may terminate the Service in accordance with any applicable order form, subscription terms or written agreement.

22.4 If there is no agreed subscription term, either party may terminate by giving 30 days’ written notice.

22.5 We may terminate immediately by written notice if:

a. the Customer commits a material breach and does not remedy it within 14 days of notice;
b. the Customer fails to pay undisputed fees within 14 days of notice;
c. the Customer uses the Service unlawfully;
d. the Customer’s use creates a serious security, legal or operational risk;
e. we are required to terminate by law or by a third-party provider;
f. continuing to provide the Service would expose us to material legal or regulatory risk; or
g. the Customer becomes insolvent, enters administration or ceases trading.

22.6 The Customer may terminate immediately by written notice if we commit a material breach and do not remedy it within 30 days of notice.

23. Consequences of Termination

23.1 On termination:

a. the Customer’s right to use the Service ends;
b. Users must stop using the Service;
c. we may disable access to the Customer account;
d. we may disable integrations;
e. unpaid fees become due;
f. each party shall return or delete confidential information where required; and
g. personal data shall be handled in accordance with the DPA.

23.2 On termination, we shall delete or disable API Credentials and Customer configuration in accordance with the DPA, subject to lawful retention, backups, logs, audit records, security records, accounting records and legal requirements.

23.3 We may retain limited information where necessary for:

a. legal compliance;
b. tax and accounting;
c. security;
d. audit;
e. dispute resolution;
f. enforcing these Terms; or
g. establishing, exercising or defending legal claims.

23.4 The Customer is responsible for ensuring that it has exported or retained any data it needs before termination, where export functionality is available.

24. Warranties

24.1 Each party warrants that it has authority to enter into these Terms.

24.2 We warrant that we shall provide the Service with reasonable skill and care.

24.3 The Customer warrants that:

a. it has authority to use the Service;
b. it has all rights and permissions needed to provide Customer Data and API Credentials;
c. its use of the Service will comply with applicable law;
d. its Administrators are authorised;
e. it will not use the Service for unlawful purposes; and
f. it will comply with these Terms.

24.4 Except as expressly stated in these Terms, the Service is provided without warranties, representations or conditions of any kind, whether express or implied.

24.5 We do not warrant that:

a. the Service will be uninterrupted or error-free;
b. all defects will be corrected;
c. the Service will meet all Customer requirements;
d. the Service will be compatible with all third-party systems indefinitely;
e. data submitted through the Service will always be accepted by iSAMS;
f. third-party services will remain available; or
g. the Service is suitable for emergency, safeguarding-critical or life-critical use without independent Customer verification.

25. Disclaimers

25.1 The Service is an administrative support tool. It is not a substitute for the Customer’s own professional judgement, safeguarding duties, legal obligations, data governance processes or internal verification procedures.

25.2 The Customer must not rely solely on the Service for urgent safeguarding, medical, emergency, legal or welfare decisions.

25.3 The Customer is responsible for verifying important information before relying on it.

25.4 We are not responsible for loss or damage caused by:

a. inaccurate Customer Data;
b. incorrect iSAMS data;
c. incorrect MySchoolPortal data;
d. User-submitted errors;
e. excessive API permissions;
f. Customer misconfiguration;
g. unauthorised Customer account access not caused by us;
h. third-party system failures;
i. failure by the Customer to revoke compromised credentials; or
j. use of the Service contrary to Documentation or these Terms.

26. Liability

26.1 Nothing in these Terms excludes or limits liability for:

a. death or personal injury caused by negligence;
b. fraud or fraudulent misrepresentation;
c. breach of confidentiality where exclusion is not permitted by law;
d. liability under data protection law where exclusion is not permitted by law; or
e. any liability that cannot legally be excluded or limited.

26.2 Subject to clause 26.1, we shall not be liable for:

a. loss of profits;
b. loss of revenue;
c. loss of business;
d. loss of anticipated savings;
e. loss of goodwill;
f. loss or corruption of data, except to the extent caused by our breach and not recoverable from the Customer’s own systems or backups;
g. business interruption;
h. loss caused by third-party services;
i. indirect or consequential loss; or
j. punitive or exemplary damages.

26.3 Subject to clause 26.1, our total aggregate liability arising out of or in connection with the Service, these Terms and any related agreement shall not exceed the greater of:

a. the total fees paid by the Customer to us for the Service in the 12 months before the event giving rise to liability; or
b. £1,000.

26.4 Subject to clause 26.1, our total aggregate liability for free trials, pilots, beta access or free use shall not exceed £100.

26.5 The limitations and exclusions in this clause apply whether the claim arises in contract, tort, negligence, breach of statutory duty, misrepresentation, restitution or otherwise.

26.6 The parties agree that the limitations in this clause are reasonable given:

a. the nature of the Service;
b. the fees charged;
c. the Customer’s control over its own systems and data;
d. the Customer’s responsibility for iSAMS and MySchoolPortal configuration;
e. the availability of insurance; and
f. the fact that the Customer can maintain its own verification and backup procedures.

26.7 The Customer is responsible for maintaining appropriate insurance, backups, internal controls and verification procedures.

27. Indemnity

27.1 The Customer shall indemnify us against losses, damages, costs, claims and expenses arising from:

a. the Customer’s unlawful use of the Service;
b. breach of these Terms by the Customer or its Users;
c. Customer Data provided unlawfully;
d. lack of authority to provide API Credentials;
e. excessive or inappropriate permissions granted by the Customer;
f. claims by Users arising from the Customer’s instructions or configuration;
g. disputes about parental access, pupil records, family relationships or school decisions; or
h. the Customer’s breach of data protection law, except to the extent caused by our breach.

27.2 We shall promptly notify the Customer of any claim for which we seek indemnity and shall allow the Customer reasonable control of the defence, provided that the Customer does not make admissions or settlements that impose obligations on us without our prior written consent.

28. Force Majeure

28.1 Neither party shall be liable for delay or failure to perform caused by events beyond its reasonable control.

28.2 Such events may include:

a. internet failures;
b. hosting failures;
c. cyberattacks;
d. denial-of-service attacks;
e. power failures;
f. natural disasters;
g. war, terrorism or civil unrest;
h. industrial disputes;
i. epidemic or pandemic;
j. government action;
k. legal or regulatory changes;
l. failures of iSAMS, MySchoolPortal or other third-party systems; and
m. failures of suppliers or subcontractors outside the affected party’s reasonable control.

29. Changes to the Service

29.1 We may modify, improve, update or discontinue parts of the Service from time to time.

29.2 We shall not materially reduce the core functionality of a paid Service during a subscription term without reasonable notice, unless required for security, legal, technical or third-party provider reasons.

29.3 We may release new features, previews, beta features or experimental functionality. Such features may be changed or withdrawn at any time.

30. Changes to These Terms

30.1 We may update these Terms from time to time.

30.2 If we make material changes, we shall take reasonable steps to notify the Customer, such as by email, account notice or website notice.

30.3 Updated Terms shall apply from the date stated in the notice or published version.

30.4 If the Customer does not agree to material changes, the Customer may stop using the Service and terminate in accordance with these Terms.

30.5 Continued use of the Service after updated Terms take effect constitutes acceptance of the updated Terms.

31. Assignment

31.1 The Customer may not assign, transfer or subcontract its rights or obligations under these Terms without our prior written consent.

31.2 We may assign or transfer our rights and obligations under these Terms to:

a. an affiliate;
b. a purchaser of our business or assets;
c. a successor in a merger, acquisition, reorganisation or sale; or
d. another entity where the transfer does not materially reduce the Customer’s rights.

32. Subcontracting

32.1 We may use subcontractors to provide, host, secure, support and maintain the Service.

32.2 Where subcontractors process personal data on behalf of the Customer, they shall be handled in accordance with the DPA.

32.3 We remain responsible for the performance of our subcontractors, subject to these Terms.

33. Notices

33.1 Notices under these Terms shall be sent by email or another written method agreed by the parties.

33.2 Notices to us must be sent to [email protected].

33.3 Notices to the Customer may be sent to the email address provided by the Customer’s Administrator, billing contact or other nominated contact.

33.4 Notices are deemed received:

a. when sent, if sent by email without bounce-back; or
b. when delivered, if sent by post or courier.

34. Entire Agreement

34.1 These Terms, together with the documents referred to in them, constitute the entire agreement between the parties regarding the Service.

34.2 The Customer confirms that it has not relied on any statement, representation or promise not set out in these Terms or another written agreement between the parties.

34.3 Nothing in this clause limits liability for fraud or fraudulent misrepresentation.

35. Severance

35.1 If any part of these Terms is found to be invalid, unlawful or unenforceable, that part shall be treated as modified to the minimum extent necessary to make it valid, lawful and enforceable.

35.2 If modification is not possible, that part shall be deleted.

35.3 The remaining parts of these Terms shall continue in force.

36. Waiver

36.1 A failure or delay in enforcing any right under these Terms does not waive that right.

36.2 A waiver must be in writing and applies only to the specific circumstances for which it is given.

37. No Partnership or Agency

37.1 Nothing in these Terms creates a partnership, joint venture, employment relationship or agency relationship between the parties.

37.2 Neither party may bind the other unless expressly authorised in writing.

38. Third-Party Rights

38.1 Except as expressly stated, no person other than the parties has rights under the Contracts (Rights of Third Parties) Act 1999 to enforce these Terms.

39. Governing Law and Jurisdiction

39.1 These Terms are governed by the laws of England and Wales.

39.2 The courts of England and Wales shall have exclusive jurisdiction over disputes arising out of or in connection with these Terms, the Service or any related agreement.

Schedule 1 — Service Description

The Service provides a website and related integrations that allow a Customer to connect to iSAMS and MySchoolPortal for the purpose of checking, validating, submitting or updating school-held parent, guardian, carer and pupil information.

The Service may include:

a. school administrator accounts;
b. integration configuration;
c. storage of API Credentials;
d. MySchoolPortal single sign-on support;
e. iSAMS data access and update functionality;
f. user-facing forms or workflows;
g. update submission and validation;
h. logs and audit trails;
i. support and troubleshooting; and
j. security and maintenance functions.

Schedule 2 — Customer Setup Responsibilities

Before using the Service, the Customer should:

confirm internal approval to use the Service;
review the Terms, Privacy Policy, Cookie Policy, DPA and Data Retention & Deletion Policy;
confirm that the relevant school administrator is authorised;
configure iSAMS permissions appropriately;
configure MySchoolPortal SSO appropriately;
avoid granting excessive API permissions;
ensure that privacy notices to parents, pupils and staff are appropriate;
consider whether a DPIA is required;
test the Service before wider rollout;
train or brief relevant staff;
define who reviews submitted changes;
check safeguarding or restricted-contact issues before enabling access;
maintain credential rotation procedures; and
tell us promptly about suspected security incidents.

Schedule 3 — Support

Unless otherwise agreed in writing:

support is provided by email at [email protected];
support is provided on a reasonable-efforts basis;
normal support hours are Monday to Friday, 9:00am to 5:00pm UK time, excluding UK bank holidays;
we do not guarantee resolution times;
support does not include support for iSAMS, MySchoolPortal or third-party systems outside our control;
we may require the Customer to provide screenshots, logs, configuration details or test information; and
we may decline support where the issue is caused by unsupported use, misconfiguration, unauthorised changes or third-party service failure.

Schedule 4 — Website Acceptance Wording

This wording is shown in CheckItQuick next to the school settings “Start Free Trial” / Save control. It may also be reused for equivalent onboarding actions:

By enabling or using checkitquick.academicintelligence.co.uk, you confirm that you are authorised to act on behalf of your school, academy trust, college or organisation. You agree to the Terms of Service, Privacy Policy, Cookie Policy and Data Processing Agreement. You confirm that your organisation authorises the Service to use the API credentials, SSO settings and configuration you provide to connect to your school systems, including iSAMS and MySchoolPortal where configured.

Schedule 5 — Parent/User Notice Wording

This wording is shown on the parent contact details form in CheckItQuick (the /contact flow):

This service is provided on behalf of your school. The information shown here comes from the school’s systems, such as iSAMS and MySchoolPortal where configured. Any updates you submit may be sent to the school and/or written back to the school’s records. The school is normally responsible for deciding how your and your child’s personal data is used. Please contact the school if you have questions about the information shown or your data protection rights.

Last updated: 12 May 2026.